What can you expect?

As a Junior Specialist will have a chance to provide high quality support by coordination of a range of client contracts. Junior Specialist will also serve as a support position for ongoing customer inquiries and, as project coordinator, in the process of preparing salary surveys and delivering consulting projects.

What is in it for you?

• Opportunity to work in a dynamic and enthusiastic team
• Many development and on-the job learning opportunities
• Competitive salary
• Business casual dress code, integration and wellbeing events (for the time being executed fully online)
• Attractive benefits package (including private health care, flex benefits package: prepaid restaurant or shopping card topped up every month, prepaid sports & culture card or a Multisport card; language course co-financing, unlimited access to online learning platform, retirement plan)
• Diverse community with inclusive atmosphere

We will count on you to?

• Maintains relationship with client counterpart(s) and serves as the administrative point of contact for coordinating all aspects of salary surveys purchasing process.
• Coordination of contracts preparation process including collaboration with clients
• Identifies and tracks non-standard contract terms contained in client contracts and assists in the collection of those contracts.
• Management of the database for signed contracts.
• Day-to-day client queries and basic content related questions
• Providing sales support to consultants
• Preparation of materials to be distributed among clients
• Liaising with internal teams, e.g. Contract, Finance, Order Entry, Order Fulfilment to resolve client invoicing and order fulfilment queries

What you need to have?

• 1+ years of experience in the areas of customer service and/or administration
• Very good spoken and written English and Russian – is a must
• Good knowledge of MS Office
• Attention to details and analytical mind-set

What makes you stand out?

• Ability to build relationship with clients and colleagues
• Open minded with fast learning capabilities