The ideal candidate:

• Excellent oral and written communication skills in FRENCH

• Minimum knowledge of Windows and Android operating system (is an advantage)

• Technical guidance and analytical ability to solve problems

• Excellent communication and customer relations skills

• Student or graduate with a profile foreign languages ​​or technical profile (is an advantage)

• Teamwork spirit

Job description:

• To provide customer support by phone / e-mail

• To diagnose and solve customer software problems

• To monitor files that are being resolved and to contact the customer if necessary

• To test the products in possession and to offer solutions to customers

• Identify and escalate urgent situations that require immediate resolution

• Easily accumulate new software information

• Communicate regularly with Team Leader and Team Coach

• Comply with company rules and procedures regarding security and protection standards

Our offer:

• Attractive rewards and additional performance-based

bonuses • Fixed annual bonuses

• Recommendation bonuses

• Private health insurance and reduced prices for dependents

• Various discounts on gyms and other recreational activities

• Various discounts on partners