Credit and Collections Specialist

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

YOUR ROLE

Leveraging deepening knowledge of Collections, The Collections Process Experts participate of in or lead the achievement of service levels, key measurement targets of the team and delivers a high quality and cost-effective service that drive compelling business outcomes. They ensure the delivery of a customer focused and compliant services through the adoption of frictionless finance, practice processes, technologies, methodologies which drive innovation and process improvements. Their domain expertise means they are responsible for chasing outstanding invoices from customers of our clients

YOUR TASKS

• Reviewing aging reports and tracking customer accounts to identify overdue balances,
• Initiating contact via phone, email, or letters to remind customers of overdue payments and discussing payment options,
• Keeping accurate records of all customer interactions, payment agreements, and status updates within the accounting system,
• Investigating and resolving any billing disputes or discrepancies that may delay payment.

YOUR PROFILE

• Prior experience in accounts receivable, collections, invoice processing (or relevant),
• Knowledge of Danish or Dutch and English at B2 levels,
• Understanding of accounting principles,
• Problem-solving abilities and attention to detail,
• A degree in economics, finance, or a related field is welcomed.

WHAT YOU’LL LOVE ABOUT WORKING HERE

• Practical benefits: yearly financial bonus, private medical care with Medicover with additional packages (e.g., dental, senior care, oncology) available on preferential terms, life insurance and access to NAIS benefit platform.
• Access to over 70 training tracks with certification opportunities (e.g., GenAI, Excel, Business Analysis, Project Management) on our NEXT platform. Dive into a world of knowledge with free access to the Education First languages platform, Pluralsight, TED Talks, Coursera and Udemy Business materials and training.
• Cutting-Edge Technology: Position yourself at the forefront of IT innovation, working with the latest technologies and platforms. Capgemini partners with top global enterprises, including 145 Fortune 500 companies. 
• Enjoy a hybrid working model that fits your life - after completing onboarding, connect work from a modern office with ergonomic work from home, thanks to the home office package (including laptop, monitor, and chair). Ask your recruiter about the details.

ABOUT CAPGEMINI

Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 360,000 team members globally in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms.