About the job

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

The purpose of this role is to flawlessly manage business processes of Integrated Customer Business Planning with all interrelated processes like target setting, volume forecasting, TTS setup and customer claims. This role will help liberate Customer Account Managers to spend more time on Grow the business activities.

Your responsibilities:

• Daily support of Customer Account Managers in planning and execution of customer-related promotional activities, and interrelated processes
• Creating promotion input by ensuring promo creation in TPM are completed on-time-in-full and according to Customer Account Managers request and finalized before promo launch date.
• Ensuring all relevant promotional and non-promotional details are up-to-date and available in TPM for use by updating and canceling details on-time-in-full and according to Customer Account Managers request.
• Reconciliation and resolving promo mis-match issues between TPM and Retailer portals
• Validating required details as per guidelines to create or amend a Promo, manage exceptions, and follow guardrails
• Ensuring all conditions set-up in TPM are interfaced to SAP with correct data (customer, rate, period, material level) approved by Schedule of Authority.
• Interact with internal stakeholders, Customer Account Managers, CSP Team, Integrated Planning Team, Claims Management Specialist (L2), Pricing Team (L2)
• Update Customer Price Lists according to conditions and assortments set-up according to request of Customer Account Manager.
• Ensure all conditions which are set-up outside of TPM are set-up in SAP according to request.

• Evaluate and Update Product Cards either in internal sources or Customer system/portals with activity plans, promotions and product details based on assortment changes maintained in TPM (where relevant)
• Ensures all relevant non-promotional details (e.g., Assortment updates) are up-to-date and available in TPM for use by updating and cancelling details on-time-in-full and according to Customer Account Managers request.

Qualifications we seek in you!

• Any Graduate / preferably Business or Operations
• Strong Excel skills 
• Fluent in both Czech & English in verbal and written.
• Proactive and Self-motivated to follow up or chase with multiple teams for pending information.
• Fair understanding of upstream and downstream of process in Trade Promotions: FMCG business features, Business planning and execution processes, Trade Claims, Trade Pay and Deductions
• Strong analytical mindset, problem solving, organization skills, and attention to detail
• Able to manage their workload and ensure completion of tasks
• Ability to prioritize tasks

What can we offer? 

• Attractive salary
• Stable job offer – employment contract
• Various trainings (initiating, soft skills)
• Possibility of development
• Benefits (Insurance, Luxmed, Multisport, additional vacation days)

As an Equal Opportunity Employer – we encourage you to apply to this opening position(s) with your preferred CV format. Please note that Genpact does not impose any CV format nor do we require you to enclose, a photograph to your CV as part of the application process.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.