About the job

Genpact is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

Responsibilities

• Understand and remain up to date with content policies and guidelines shared by the customer
• Analyze online videos, social media, web page and advertising content for compliance
• Examine the content which could be in text, image, audio, video or another format daily
• Identify content that is not in compliance with requirements and flag for action
• Give feedback for policies/tools/processes improvements
• Gain sound knowledge of adjacent and cross policies and not just limit to the policy assigned to
• Train other team members regarding the daily tasks whenever urgent and requested by the manager
• Perform tasks requested by the manager to ensure KPI’s and all performance metrics are met

Important: Operations teams will function based on the schedule committed with the client (differences may appear at the start and end hour, break length, bank holidays, occasional work-related travelling) This job may require working a 24/7 schedule with alternating shifts and daily review of online content that may be highly egregious/sensitive in nature, such as (but not limited to) graphic violence, self-harm, child abuse, and hate speech.

Qualifications we seek in you!

• Proficient level of Danish min B2
• Very good level of English min B2
• Previous experience in content moderation would be an asset
• High School Degree

 What can we offer? 

• Attractive salary
• Stable job offers - employment contract
• Work in a multicultural and diverse environment with employees from over 30 countries
• Free access to our award-winning learning platform
• Benefits such as Insurance, Luxmed, Multisport Lunch Pass Card, additional vacation days, biking policy

As an Equal Opportunity Employer – we encourage you to apply to this opening position(s) with your preferred CV format. Please note that Genpact does not impose any CV format nor do we require you to enclose a photograph to your CV as part of the application process. It is the candidate’s absolute discretion if he/she chooses to upload a CV with or without a photograph enclosed.