Data Labeller

Remote

Description and Requirements

As a Data Labeller, you will oversee the review and management of user-generated content to ensure it meets company guidelines and quality standards. Your role involves handling administrative and operational tasks to ensure the successful moderation of content while achieving client satisfaction and adhering to company policies. The Data Labeller will act as the primary point of contact for any content-related issues.

Responsibilities 

• Review videos and judge videos/accounts in accordance accordingly to processes, policies and guidelines
• Respond to inquiries regarding Trust & Safety actions, such as abuse reports and enforcement appeals
• Liaise with different teams to ensure brand safety, monitoring social media and taking appropriate actions to resolve any situations that may arise during production
• Make well-balanced decisions based on processes, policies and guidelines, using market specific knowledge

Requirements

• Native fluency in Spanish, Swedish, Romanian, Hungarian, Arabic, Norwegian, Finnish, Korean, Greek, Czech or Danish and English
• Familiar with the culture of the required language
• Experience within data annotation / labeling
• Great attention to details and strong analytical skills
• Fast critical thinking
• Strong time management skills
• Strong self-organization, decision making with objectivity
• Resilience - the job involves exposure to disturbing content

Project overview

• Work Days: Monday - Friday
• Project duration: 6 months
• Remote job opportunity, from any place in Poland
• Work cannot be performed from any other country

We Offer

• Fully remote job opportunity
• Employee Assistance Program
• Stable employment based on contract
• Multisport card
• Private medical care
• Fixed salary and internal bonuses

Equal Opportunity Employer 

TELUS Digital values diversity and grants equal opportunity regardless of age, civil status, disability, gender, nationality, race, religion and political beliefs, sex or sexual orientation. At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants' qualifications, merits, competence and performance without regard to any characteristic related to diversity. Applicants with special needs will be given preferential consideration if they are equally qualified.

About us: TELUS Digital is one of the world's leading providers of customer experience (CX) and digital services. With over 70,000 team members across the world, we provide customer service at its best in more than 50 languages for our international and well-known partners.

Additional Job Description 

We are looking for an emphatic recruiter who will connect talented individuals with exciting career opportunities! Join us to support the best candidates to start the thrilling career growth in TELUS Digital!

EEO Statement 

At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.