Key Accountabilities:

• Resolving HR problems for French internal customers
• Ensure optimal service levels by following operational procedures
• Collect and share best practices and feedback from employees for continuous process improvements
• Use a professional and employee-focused approach to handle inquiries; ensure a quality customer experience by using soft skills and empathy to diffuse difficult situations; ensure excellent verbal and written communication skills are exercised at all times
• Builds an excellent relationship with stakeholders and ensure best quality account management while resolving customer inquiries
• Mentor new joiners
• Ensure company and employee privacy, where appropriate, including confidentiality and protection of sensitive employee information
• Contribute toward translating employee feedback into operational recommendations and outcomes.

Requirements:

• 1 + years Human Resources experience or equivalent is a plus
• Proficient in French and communicative in English
• Must be customer focused and have the ability to thrive in a team environment seeking feedback and open to development
• Enthusiastic team player, capable of demonstrating initiative, self-motivation and willingness to learn

We offer:

• Stable job in one of the biggest financial and banking institution worldwide
• International career opportunities
• Employees’ benefits: private medical and dental health care, Multisport Card, life insurance 
• Modern office in a good location – Kapelanka street,
• Parking card
• Volunteer opportunities with extra two CSR days-off
• Casual dress code