Clariant is a focused and innovative specialty chemical company based near Basel in Switzerland. Last year the company recorded CHF 6.6 billion in sales harnessing the talents of its 18,000 employees across 53 countries. Clariant's portfolio is optimized for future growth, with a focus in four business areas: Care Chemicals, Catalysts, Natural Resources, and Plastics & Coatings. We believe that our growth is all about our customers and their success. Investment in innovation capabilities and developing inspiring environments for courageous and determined minds are therefore key to reaching our goal. Join us and help create sustainable value through chemistry for customers all over the globe.

Requirements

• 2+ years of professional experience in logistics and / or transportation area;
• Proven knowledge in logistics and transport;
• Basic knowledge of transportation law / rules (eg Incoterms);
• Transport documents knowledge (CMR, B / L, AWB);
• SAP knowledge would be an advantage;
• Microsoft Office tools practical knowledge
• Highly developed interpersonal skills;
• Strong motivation to work in a complex organization focused on result and achievement;
• Customer centricity and ability to make autonomy decision;
• Language Skills:
• Good in written and spoken Spanish (B1)
• Good in written and spoken English (B2)

Responsibilities

• Collect, monitor and archive logistic related documents, agreements, tenders and contracts to proceed with daily tasks; 
• Daily contact with internal and external customers and / or business partners; 
• Based on received input be able to make decision on customer queries; 
• Solving customer claims related with transport and logistic issues; 
• Resolving discrepancies by contacting stakeholders;
• Follow established policies, procedures and methods to achieve metrics and targets;
• Deliver external / internal customer satisfaction;
• Actively participate in the continuous improvement initiatives.

Our Offer

• Work with a professional Swiss chemical company with a global IT team
• A rewarding challenge to develop skills in with continuous IT training development
• An opportunity to be part of a team with great enthusiasm for the business
• Work with talented and highly professional colleagues, in a culture that is collaborative, respectful and committed to your professional development
• Internal and external trainings