What can you expect?

In this back-office role you will be responsible for administering the employee benefits of Mercer's clients in Spain. You will be responsible for answering employees' requests regarding their fees or benefits, updating data in internal systems, preparing regular reports and comparing them with the existing database.

What is in it for you?

• Work with colleagues across geographies in a global environment
• Emphasis on work/life balance
• Flexible working hours and possibility of working from home / hybrid model
• Attractive benefits package (including private health care, sports card, life insurance, savings plan, lunch card, language courses)

We will count on you to?

• Collate, review and process data related to clients' insurance policies and benefits plans (prepare the respective translations)
• Generate claims ratio report
• Maintain the quality of data and documents in internal systems and applications
• Support administrators onshore in daily activities
• Reconciling accounts with insurance companies.
• Introduction of receipts into the system for invoicing.
• Requesting data from clients.
• Browsing insurance companies websites to download data or documents.
• Registration of suppliers.

What you need to have?

• Very good Spanish & English
• 1+ year of experience in a similar position
• Proficiency in MS Office tools and general computer literacy
• Good organization skills, attention to detail and ability to seek improvements within existing processes
• Proactivity, responsibility and verbal and written communication skills