Everything’s in place for you to win at Veeam – the global leader in Modern Data Management. We provide trusted back-up solutions that deliver cloud data management and protection, keeping the world moving for over 400,000 customers including the vast majority of Fortune 500 companies. We’re extremely successful: a billion-dollar company and Leader in the Gartner Magic Quadrant that’s won over 200 top industry awards. But we’re always looking forward. Everyone here plays a part in finding new opportunities and winning new deals, and you’ll be backed by a best-in-service product and an unrivaled reputation for delivering customer satisfaction.

Ultimately though, we grow together, so we’ll support you fully to be successful in your role. We’ll invest in you through our on-demand learning systems. Mentoring, training and coaching will help you to find your feet, take big challenges in your stride and perform at your best. There are acceleration programmes that could propel you further forward than you imagined. And whether it’s learning additional skills, gaining a new experience or taking the next step in your career, there will be lots of scope for development.

All this in a place where people talk from the heart. We have a culture of focus and excellence. We encourage innovation and iteration. And since our achievements are tangible, we can keep it real and be genuine with each other. We’re inclusive, diverse, open and honest people who collaborate, support each other and have fun together. And we’re nimble enough for people to speak up. We play to win; we’re competitive, hungry and driven, but we remain humble. If that’s you, get ready to do Veeamazing things.

Responsibilities

• Effectively manages renewal of all contracts in assigned territory to protect and grow Veeam maintenance revenue, as well as upsell and cross sell
• Ensures customer success and goes above and beyond to ensure customer retention and satisfaction
• Proactively monitors the funnel of expiring agreements, executes actions in timely manner to ensure the continuation of assigned customers on maintenance agreements
• Provides timely proposals and quotes as requested pursuant to terms of customer and/or partner agreements
• Efficiently handles customer and partner inquiries related to quotes, pricing, co-terming, up-selling and reinstatement of maintenance contracts
• Positively interacts and collaborates with Customers, Veeam partners, and Veeam associates
• Identifies and pursues maintenance reinstatement opportunities
• Assists in negotiation of maintenance agreements
• Accurately records all activities on customer/partner record in Veeam's customer relationship management system (SalesForce.com)
• Achieves target quota
• Focuses on customer retention, renewal rate, and high velocity selling with special attention to maximizing revenue generation with our strategic customer base (varies depending on segment)

Qualifications

• Proficiency in Russian
• Bachelor’s Degree required (a combination of education and experience will be considered)
• Previous product or services sales experience in software or related industry is a plus
• Previous support and/or maintenance renewal sales experience is preferred
• Superb customer service skills are required
• Excellent verbal and written communications skills
• Exceptional organizational skills with the proven ability to prioritize and multi-task to meet deadlines and quotas
• Ability to work in a semi-autonomous and fast-paced environment
• High-energy, motivated self-starter prepared to handle high number of email communications and out-bound telephone calls
• Experience compiling, querying, analyzing and reporting data
• Proficiency with SalesForce.com is desirable
• Basic knowledge of virtualization industry and the ability to relay information to the partner community

We offer:

• Private medical insurance services
• Hospitalization and Surgery Insurance for employees' children
• Meal tickets
• Bookster
• Personal time off plan to reward your loyalty
• Cafeteria Benefit Plan where you will be able to flexibly customize your benefits package based on your budget and personal needs.