THG Culture:

The Hut Group is one of the fastest growing online retailers on the planet. This is a fantastic opportunity for someone who is looking to start their career in a globally branded company. We're an ideas-led tech company that's always had a desire to break out of conventions. Ambition that has established us as a leader in the beauty and wellness spaces, and now we're going beyond. Our culture is fast-paced and risk-taking, we like to move twice as fast as any normal person thinks is reasonable. Over a decade of building and growing brands in the Beauty and Wellness sectors, across over 140 markets. We specialize in creating brilliant digital brand experiences, and we are hungry for more.

Our culture celebrates original thinkers, tech pioneers and skilled technologists. A group of over 4,000 diverse, smart thinkers - our people are unquestionably our strength. An environment that empowers our people to achieve their full potential, creating innovative digital experiences that deliver results. Our culture is one of a kind, recognizing great achievement with great reward.

Requirements

What will I be doing?

• Working within the International Customer Service Team responding to customer's queries via telephone and email
• Occasional translations may be required
• Striving for first time resolution

Required skills and experience

• Fluency in language both written and spoken is essential
• Candidate must also be fluent in French & English
• Professional and friendly telephone manner
• Attention to detail
• Excellent listening skills
• Flexible, reliable and trustworthy
• Able to work under pressure