The Sales/Customer service Advisor is responsible for ensuring that their customers questions and queries are answered throughout the year. This can involve liaising with other parts of the business to ensure that things are resolved as quickly as possible and to a high standard.

This role is ideal for people who are organised, able to solve problems and most importantly enjoy building relationships with people.

Duties and responsibilities

• Ensures that client’s customers are consistently satisfied with the client’s products and services, and resolves escalated issues
• Achieve revenue-based quotas based on successful management of client accounts and supporting processes to meet operational needs and growth objectives
• Serves as a single point of contact for the client customer and may coordinate the work of client service teams
• Responsible for managing sales territory and achieving monthly quotas
• Identify opportunities for additional product or service sales
• Use data to help influence buying/renewal process

Required skills

• NO PREVIOUS EXPERIENCE REQUIRED
• Fluency Swedish and Dutch
• Demonstrated ability to effectively communicate in a fast-paced environment while developing positive relationships
• Passion for exceptional customer experience and sales
• Problem-solving skills
• Knowledge of MS Office programs
• Demonstrated ability to prioritize and multi-task