AI is the most transformational technology of our time, capable of tackling some of humanity’s most challenging problems. Amazon is investing in generative AI and the responsible development and deployment of large language models (LLMs) across all of our businesses. Come build the future of human-technology interaction with us.

We are looking for those candidates who just don’t think out of the box, but make the box they are in ‘Bigger’. The future is now, do you want to be a part of it? Then read on!

Key job responsibilities

• Maintain and follow strict confidentiality as customer privacy is our biggest tenet
• Work with a range of different types of data including but not limited to text, speech, image, and video
• Deliver high-quality labeled data, using guidelines provided to meet our KPIs and using in-house tools and software, as part of Amazon's commitment to developing and deploying AI responsibly.
• Serve as a subject matter expert for Machine Learning (ML) data workflows, demonstrating proficiency in researching, generating factually and grammatically accurate responses, ranking responses, creating grammatically correct text, and annotating images and videos
• Capable of making sound judgments and logical decisions when faced with ambiguous or incomplete information while performing tasks.
• Eye for detail and ability to pivot from one category of requirement to another instantaneously.
• Demonstrate support for daily operational deliverables like AHT, quality, TAT for multiple task types assigned to you and the team
• Analyze root causes, identify error patterns, and propose solutions to enhance the quality of labeling tasks and their outputs.
• Responsible for identifying day-to-day process and operational issues in SOP, tools and suggest changes to unblock operations
• Demonstrate ownership in floor support to clarify internal queries during execution on need basis

Basic Qualifications

• Fluent proficiency in French, Italian, German,  language, including grammar and spelling (both written and spoken).
• Comfortable working with speech from various dialects and accents of one or more of the following regional languages:
• Business proficiency (B1+) in English language.
• High-School or equivalent diploma.
• 2+ years of professional work experience with demonstrated task execution ability
• Excellent computer skills, including MS Office, with good typing speed (> 50 wpm and above)
• Proven capacity to leverage open-source resources effectively for comprehensive research purposes
• Ability to adapt well to fast-paced environments with changing circumstances, direction, and strategy
• A sense of ownership and drive and a willingness to accept the challenge of daily deadlines is essential

Preferred Qualifications 

• Bachelor’s degree in a relevant field or equivalent professional experience.
• Exposure to culture/communication, prior experience in Machine learning domain will be an added advantage
• Ability to work across multiple teams and multi-task on programs

A day in the life

We are looking for a ML Data Associate (MLDA) to undertake the task of foundational labeling functions, such as dialogue evaluation on speech, text, audio, video data.

Your ability to concentrate, multi-task and your high attention to detail helps you deliver high-quality work as well as maintaining strict confidentiality and follow all applicable Amazon policies for securing confidential information. You will be a part of a diverse team with the shared vision of improving customers’ lives with practical, useful generative AI innovations. An inner drive, individuality, and a creative mind are extremely beneficial.

About the team

The team works strictly in the office Monday through Friday with an eight-hour shift. We are constantly looking for ways to improve our capabilities and deliver the best product possible. Diverse team, regular meetings, training, and Amazon events throughout the year await you.

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon.