Join the team serving customers of a well-known household appliance brand. Develop the competences of the future in the area of ​​customer service based on modern solutions (CX) together with 1,200 consultants throughout Poland!

With us you will receive

• Salary of PLN 7,500 gross + bonus (up to PLN 2,000 gross)

• Implementation training (on-site) and the possibility of working in a hybrid system.

• In the first 3 months you will develop the ability to communicate and conduct conversations within the established framework.

• Real opportunities for advancement - over 50% of recruitments for higher positions are won by our internal employees.

• Employee referral program - up to PLN 3,000 gross for hiring an employee based on your recommendation.

• Consultations with a psychologist, sports card (Medicover Sport), medical care (Luxmed), co-financing of holidays, Worksmile cafeteria, discounts on products of our partners and much more!

What does a working day look like?

We familiarize ourselves with the current situation and changes in procedures ,  answer calls and serve customers. We provide technical advice and order service visits. We know that in the case of slightly more difficult reports we can count on the support of the team and Team Leader.

What sets you apart:

• Good computer skills - all tasks are performed electronically.

• Fluent knowledge of Finnish, Danish, Norwegian, Swedish, German or Hebrew  (min. C1) - essential for customer service.

• Communicative knowledge of English (min. B1) - for communication within the company.

• The ability to listen and read with understanding, to produce clear statements with respect for the other person.
• Readiness to work in a shift system - Monday to Friday, between 08:00 and 18:00.
• We know from experience that candidates who are competent also tend to underestimate their skills. So give yourself a chance and apply!

About us

At Transcom, we are constantly committed to the relationships between ourselves and our clients. Every day, someone new starts an adventure with us and uses their potential, transforming it into skills of the future. We value hard work, teamwork and mutual help, we support positive and lasting change. This is who we are, we take care of each other and root for each other from the very beginning, and with the right attitude, there are no limits to us and we can go really far.